US: Best Buy Co has appointed Carol Surface as executive vice president and chief human resources officer, effective March 1. Surface 44, will report to Brian Dunn, Best Buy's CEO, and will be responsible for developing and directing Best Buy's global human resources organization.

She will lead Best Buy's overall human resources strategy, including global talent attraction, staffing and retention, leadership development, diversity, organizational design and cultural development, employee education and development, compensation and benefits and employee relations. She also will have oversight of Best Buy's legal department.

According to Dunn, "Best Buy success is directly related to its people - their commitment, their innovation and their passion. As we look to the future and the opportunity to serve our customers in the digitally connected world, it is critical that we attract, motivate and retain experienced, knowledgeable and creative employees," said.

"Carol has the transformational skills and strategic business perspective that we need to help Best Buy embrace new challenges and seize new opportunities across the globe.

Deep experience

Surface joins Best Buy from PepsiCo where she served as senior vice president, human resources, and chief personnel officer for PepsiCo International, based in New York which she joined in 2000 In her most recent Dubai-based role, Surface was responsible for all aspects of human resources across the Asia Pacific region, Middle East and Africa. Prior to that role, she was human resources vice president for PepsiCo's China Beverages business, based in Hong Kong.
 
Surface also holds both a master's degree and doctorate in industrial/organizational psychology from Central Michigan University. She is a member of the American Psychological Association, The Society for Industrial-Organizational Psychologists and the Conference Board HR Council.